loss-adjusters, surveys and investigations
Specialists in the fields of SHIPPING and WATER SPORTS
Receipt of assignments
Assignments arrive at our head office in Weesp by post,
telephone, fax and email. These assignments are entered into
our own system and are then delegated to the experts. The
secretariat monitors the assignment continuously: the order
confirmation, preliminary report and the duration are provided
and checked from Weesp on a file-by file basis.
Head office is also responsible for the final editing of, and
calculations in, each report that goes out.
Processing of assignments
We have achieved a high standard of automation in
administrative processing. The experts report to head office
via a modem; after internal processing, the reports are sent
from Weesp to the clients.
Reports can be sent in a variety of ways. The most usual form
is by post but, depending on the client's wishes, they can
also be sent by fax or email in full or in abridged form. If
the client wishes, a modem link can be created so that the
client has direct access to his dossiers without the
intervention of the secretariat or the expert and can also
issue his instructions or provide information by this means.